October 6: Travel dilemmas: Roots of route changes (Orlando Sentinel)

October 6, 2014

Question: I often travel between Los Angeles and Portland, Ore. Nonstop works best for me because I have allergy and ear problems, especially on landing and takeoff. I used to fly nonstop on United, but those flights are no longer available. When I asked the United personnel in Portland why, they said, "The route doesn't pay." On what basis do airlines make these decisions? Why do they make them as stealth decisions and not inform frequent fliers on a route in advance?...

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